Frequently Asked Questions about this site

And other useful information

O my body, make of me always a man who questions!
Frantz Fanon

Here are the answers to questions we are often asked about Saint Helena Island Info

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The Frequently Asked Questions

If you have a question about Saint Helena Island Info that is not covered below or elsewhere on this site please contact us.

We also have a page of Frequently Asked Questions about St Helena relating to St Helena.

Index:

Frequently Asked Questions

01: I found another site with a similar URL - why do you have two?

02: This website’s logo is a flower - which one?

03: Will you link to my site?

04: Can I quote from your site?

05: I think there’s an error on one of your pages. What should I do?

06: Can you help me find what I’m looking for?

07: Who uses this site, and for what?

08: I have information to contribute to one of your pages. Can I?

09: Why are you carrying ads for Viagra/pornographic websites?

10: Do you offer equivalent sites for Ascension Island and Tristan da Cunha?

11: Why don’t you cover hospitals, police, etc.

12: Why don’t you cover…?

13: How many ‘Like’s do you have on your Facebook™ page and Followers on your Twitter™ feed?

14: Have you stolen my image/other content?

15: Can I advertise on your site?

16: I love your site! Can I contribute to the running costs?

17: Can you help me with…?

18: Who is behind this site and what are you trying to sell me?

01: I found another site with a similar URL - why do you have two?

01: I found another site with a similar URL - why do you have two?

We don’t! There is only one genuine Saint Helena Island Info site - the one at sainthelenaisland.info. We are aware of other sites using similar URLs to ours, some of which also include out-of-date copies of our content and one has even stolen our images! These are nothing to do with us. They seem to exist purely to sell you stuff; we exist purely to provide accurate up-to-date information about St Helena. There is nothing we can do to prevent these imitators; we just treat it as recognition that our site is the leading independent site about St Helena and is the one to copy! BEWARE: These copycats may not be safe to use; often such sites download viruses or other malware to your computer. As long as you make sure you only visit http://sainthelenaisland.info/ and ignore the mimics you can be assured of the best and most up-to-date information from a safe-to-use website.
Please note, however that islandinfo.co.sh is a legitimate alternative route for accessing Saint Helena Island Info - it’s the same site but with a different entry URL!

Index…

02: This website’s logo is a flower - which one?

02: This website’s logo is a flower - which one?

Our logo is a St Helena Ebony trochetiopsis ebenus, our National Flower and also an endemic plant.

Index…

03: Will you link to my site?

03: Will you link to my site?

That depends… If your site provides information relevant to St Helena that might be of interest to our users and is not currently covered by Saint Helena Island Info, then we may put in a link to it. Please contact us, telling us in what way your site compliments ours and we’ll consider creating a link. As is the convention on the Internet, we’ll probably ask for a reciprocal link.

Index…

04: Can I quote from your site?

Link To Us

You are welcome to quote from this site. Please see our Link To Us page for more.
And please feel free to share content using social networking…

 

Index…

05: I think there’s an error on one of your pages. What should I do?

05: I think there’s an error on one of your pages. What should I do?

Please contact us, identifying the page and explaining what you consider to be the error. Please provide as much supporting evidence as you can. We’ll review your input and get back to you.

Index…

06: Can you help me find what I’m looking for?

Information Index

With information pages on the site, it’s not surprising if you’re having trouble! We have some advice on our About This Site page.

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07: Who uses this site, and for what?

07: Who uses this site, and for what?

All we know is that it’s accessed from all over the world - recently the top countries were (in alphabetic order): Australia; Austria; Belgium; Brazil; Canada; Czech Republic; Finland; France; Germany; Greece; Italy; Netherlands; New Zealand; Norway; Portugal; Russia; Saint Helena; South Africa; Sweden; Switzerland; United Kingdom (and 137 others!). The top search topics were: Napoleon; jobs; the airport/flights; the cost of living and moving here; and our climate. Usage is currently averaging at around 4,000 pages (40,000 ‘hits’) per day - 90GB of data per month.

Index…

08: I have information to contribute to one of your pages. Can I?

08: I have information to contribute to one of your pages. Can I?

Yes please! We welcome contributions. Just contact us with whatever you have (photographs are especially welcome) and we’ll review your material for inclusion. But please note that we are only interested in material of direct relevance to St Helena.

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09: Why are you carrying ads for Viagra/pornographic websites?

09: Why are you carrying ads for Viagra/pornographic websites?

If you are seeing such things on sainthelenaisland.info it can only be that some miscreant has ‘hacked’ our site{1}. We have security measures in place to minimise this risk but nothing is 100% effective.
PLEASE contact us so that we can fix it! If the contact us page isn’t working please email john [at-symbol] saint helena island [dot] info or john [at-symbol] burgh house [dot] com (ignore all spaces).

Index…

10: Do you offer equivalent sites for Ascension Island and Tristan da Cunha?

Our Sister Islands

We have decided that Saint Helena Island Info will concentrate on St Helena, and have no plans to expand it to include either Ascension Island or Tristan da Cunha, though we have provided some information on these island on our page Our Sister Islands. If anyone wants to set up a parallel site for ASC or TDC we’d be happy to provide advice and support, and to cross-link to it.

Index…

11: Why don’t you cover hospitals, police, etc.

11: Why don’t you cover hospitals, police, etc.

These are all run by the Government of St Helena so Saint Helena Island Info only mentions them in passing. We do have an Education page.

Index…

12: Why don’t you cover…?

12: Why don’t you cover…?

If there is a subject you think we should cover and haven’t (in any of our information pages) please contact us to make your suggestion, but please note the answer above.

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13: How many ‘Like’s do you have on your Facebook™ page and Followers on your Twitter™ feed?

13: How many ‘Like’s do you have on your Facebook™ page and Followers on your Twitter™ feed?

Who cares? We only use our Facebook™ page and our Twitter™ Feed as tools for communicating with our users. Whether anybody ‘Like’s or Follows them is irrelevant and we don’t monitor it. What we monitor is actual access to sainthelenaisland.info.
Please Note: It has been pointed out to us that people sometimes use the Comment facility on our Social Networking sites to raise issues or promote causes that are nothing to do with St Helena or Saint Helena Island Info. Apart from deleting these comments when we spot them we have no control over this. The presence of a Comment does not mean we approve of or support the views expressed.

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14: Have you stolen my image/other content?

14: Have you stolen my image/other content?

We’re certain we have not. We source some images and other content from the Internet, but only from public domain sources and we always respect copyright. If you think we have breached your copyright or used your copyrighted material without your permission please contact us and we will advise on how access our ‘Alleged Breach of Copyright’ procedure.

Index…

15: Can I advertise on your site?

About This Site

No, we do not accept advertising on our site. Read more on our About This Site page. If you wish to advertise to the people of St Helena we suggest you contact our local media:

S.A.M.S. Radio 1

Sentinel

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16: I love your site! Can I contribute to the running costs?

Community Pages

Thanks, we appreciate the thought, but no, we can’t accept donations. The operating costs of this site are sponsored by Burgh House Limited, providing services to businesses on, or trading with, St Helena. If you consult our Community Pages you may find an organisation that would welcome your support.

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17: Can you help me with…?

Help With

People often ask us to help them with St Helena-related projects, such as researching family history, relocating here, getting jobs, buying and selling things and even getting messages to people. Sadly our resources are very limited and we can’t help with them all. Such help as we can give is summarised on our page Help With; an index to other pages with useful information. We hope you find it a useful starting point.

Index…

18: Who is behind this site and what are you trying to sell me?

18: Who is behind this site and what are you trying to sell me?

Saint Helena Island Info is operated and edited by John Turner, who moved to St Helena with his family in 2005 and aims to stay here for the rest of his life. Many have contributed content to the site and we thank them all. The operating costs of this site are sponsored by Burgh House Limited, providing services to businesses on, or trading with, St Helena.

We’re not selling anything on this site; we just want to provide the most trustworthy source of information about our extraordinary island (please contact us to let us know how well we’re doing!).

For more, see our About This Site page.

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Footnotes:
{1} If you see this sort of thing on one of the impostor sites it wouldn’t surprise us at all!

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