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Frequently Asked Questions

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The only stupid question is the one that is not asked.
Hull, E., K. Jackson, et al. (2005). Requirements engineering, Springer.

Here are the answers to questions we are often asked.

If you have a question which is not covered below or elsewhere on this site please contact us.

Index:

Frequently Asked Questions [Saint Helena Island Info:Frequently Asked Questions]


01: I found another site with a similar URL - why do you have two?

Saint Helena Island Info [Saint Helena Island Info:Frequently Asked Questions]

We don’t! There is only one genuine Saint Helena Island Info site - the one at sainthelenaisland.info. We are aware of other sites using similar URLs to ours, some of which also include out-of-date copies of our content and one has even stolen our images! They seem to exist purely to sell you stuff; we exist purely to provide accurate information about St Helena. NB: We also cannot commit that these copycats are safe to use. There is nothing we can do to prevent these imitators; we just treat it as recognition that our site is the leading independent site about St Helena and is the one to copy! As long as you make sure you only visit sainthelenaisland.info and ignore the mimics you can be assured of the best information from a safe website.

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02: Where is St Helena?

Where is St Helena? [Saint Helena Island Info:Frequently Asked Questions]

5°45’00”W, 15°58’49”S, approximately 1,900Km west of the Angola/Namibia border in the South Atlantic Ocean.
See our Where is St Helena? page to read more about St Helena.

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03: How would I get there?

03: How would I get there? [Saint Helena Island Info:Frequently Asked Questions]

See our page Visitor Information to find out everything relevant you need to know about visiting, and our page Getting Here for how to get here.

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04: Did I pronounce it right?

Our island’s name [Saint Helena Island Info:Frequently Asked Questions]

If you pronounced it ‘Saint Heleeeeenah’ then yes, you got it right. Please do not pronounce it ‘Saint Helaynah’! See Our island’s name.

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05: I’m told my mobile ‘phone might not work there. Can this be true?

Communications [Saint Helena Island Info:Frequently Asked Questions]

Not any longer! Most mobile ‘phones now work on St Helena, though it does depend on whether it’s compatible with our Mobile Network, and on whether Sure South Atlantic Limited has enabled roaming for your particular service provider. Check out our Communications page to read more.

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06: Isn’t St Helena the place where Napoleon was exiled/died?

Napoleon Bonaparte [Saint Helena Island Info:Frequently Asked Questions]

It is. You can read about him on our Napoleon Bonaparte page, about where he stayed on our Longwood House page and about his tomb on our Napoleon’s Tomb page.
But there’s a lot more to St Helena than Napoleon! Check out our Island Detail pages to learn about the rest of our fascinating history, our culture and lifestyle, and many other things that make St Helena the “most extraordinary place on Earth”.

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07: Will I see a Wirebird while I’m there?

The Wirebird [Saint Helena Island Info:Frequently Asked Questions]

We can’t guarantee it, but if you want to see a Wirebird it’s very likely you will succeed. Ask the Tourist Office to recommend a tour guide that knows where the Wirebirds live, or contact the St Helena National Trust.
Wirebirds can usually be found, though a little walking may be required.

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08: This website’s logo is a flower - which one?

National Flower [Saint Helena Island Info:Frequently Asked Questions]

Our logo is a St Helena Ebony trochetiopsis ebenus, our National Flower and also an endemic plant.

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09: Can you just give a message to…

Family And Friends [Saint Helena Island Info:Frequently Asked Questions]

Sorry, but we have very limited resources and cannot be the island’s messenger service. And although St Helena is small, we don’t see everybody, everyday! For ways to get messages to people please see our Family And Friends page.

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10: How old is Jonathan?

Jonathan the tortoise [Saint Helena Island Info:Frequently Asked Questions]

As explained on his page Jonathan the tortoise, we can only estimate his age; we think him to be around years old.

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11: Can I fly to St Helena?

Building St Helena Airport [Saint Helena Island Info:Frequently Asked Questions]

Yes…but… An airport has been built and is already accepting private flights. A scheduled commercial air service will begin very soon. Until then you’ll need to come another way!

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12: Where can I get up-to-date news about St Helena?

Your options are:

Sentinel [Saint Helena Island Info:Frequently Asked Questions]

S.A.M.S. Radio 1 [Saint Helena Island Info:Frequently Asked Questions]

Independent [Saint Helena Island Info:Frequently Asked Questions]

Saint FM Community Radio [Saint Helena Island Info:Frequently Asked Questions]

Wise Monkeys Media [Saint Helena Island Info:Frequently Asked Questions]

Specialist sports coverage from
Wise Monkeys Media can be found
on Facebook™ and Twitter™.

 

All of the above carry the latest St Helena news.

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13: Are there equivalent sites for Ascension Island and Tristan da Cunha?

Our Sister Islands [Saint Helena Island Info:Frequently Asked Questions]

We have decided that Saint Helena Island Info will concentrate on St Helena, and have no plans to expand it to include either Ascension Island or Tristan da Cunha, though we have provided some information on these island on our page Our Sister Islands. If anyone wants to set up a parallel site for ASC or TDC we’d be happy to provide advice and support, and to cross-link to it.

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14: I’m a journalist writing about St Helena, can I ask you some questions?

Contact Saint Helena Island Info [Saint Helena Island Info:Frequently Asked Questions]

We’d be delighted to help! Please contact us. We’d like to help you write an informed article, unlike the ones on our Do they mean us? page!

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15: St Helena sounds idyllic! Why doesn’t everyone want to live there?

Could you live here? [Saint Helena Island Info:Frequently Asked Questions]

If you like the sort of things St Helena has to offer it is, indeed, idyllic. But it’s not for everyone.
Check out our Could you live here? page to see if it would meet your needs.

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16: I’ve decided I’m moving to St Helena. Can you help?

Jobs on St Helena [Saint Helena Island Info:Frequently Asked Questions]

You will probably appreciate that we get quite a lot of contacts like this. We have limited resources and are really not in a position to advise everybody individually. Please read our pages Jobs on St Helena and Could you live here? and if you decide to proceed you should follow the advice given there.

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17: Will you exchange stamps/postcards/banknotes/coins/etc. with me?

Postage Stamps [Saint Helena Island Info:Frequently Asked Questions]

We regret that Saint Helena Island Info does not have the resources to help with exchanges of collectables. Please see our Postage Stamps, Postcards of St Helena or Notes and Coins of St Helena pages for such information as we have.

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18: Would you like to buy my product/service, which…?

18: Would you like to buy my product/service, which…? [Saint Helena Island Info:Frequently Asked Questions]

Stop right there! sainthelenaisland.info has limited resources so we have no money to buy anything, however wonderful it may be.
And if you want to start selling your product or service to St Helena, the best people to contact are Enterprise St Helena, not us.

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19: Can I quote from your site?

Link To Us [Saint Helena Island Info:Frequently Asked Questions]

We actively encourage you to quote from this site. Please see our Link To Us page for more.
And please feel free to share content using social networking…

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20: I can’t find what I’m looking for!

Information Index [Saint Helena Island Info:Frequently Asked Questions]

With information pages on the site, that’s not surprising. Check out our Information Index page for indexes to all our information pages and help with finding information on Saint Helena Island Info. Our Subject Index page or Site Index page may also be helpful.

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21: Who uses this site, and for what?

Napoleon Bonaparte [Saint Helena Island Info:Frequently Asked Questions]

All we know is that it’s accessed from all over the world - recently the top countries were (in alphabetic order): Australia; Austria; Belgium; Brazil; Canada; Czech Republic; Finland; France; Germany; Greece; Italy; Netherlands; New Zealand; Norway; Portugal; Russia; Saint Helena; South Africa; Sweden; Switzerland; United Kingdom (and 137 others!) - and that the top search topics were: Napoleon; jobs; the airport/flights; the cost of living and moving here; and our climate.

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22: I have information to contribute to one of your pages. Can I?

Contact Saint Helena Island Info [Saint Helena Island Info:Frequently Asked Questions]

Yes please! We welcome contributions. Just contact us with whatever you have (photographs are especially welcome) and we’ll review your material for inclusion.

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23: I think there’s an error on one of your pages. What should I do?

Contact Saint Helena Island Info [Saint Helena Island Info:Frequently Asked Questions]

Please contact us, identifying the page and explaining what you consider to be the error. Please provide as much supporting evidence as you can. We’ll review your input and get back to you.

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24: Why don’t you put up a daily featured page, like the Wikipedia?

Introduction [Saint Helena Island Info:Frequently Asked Questions]

We do! . The Daily Featured Page link can be found on our Introduction; Visitor Information and About This Site pages.

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25: Why are you carrying ads for Viagra/pornographic websites?

25: Why are you carrying ads for Viagra/pornographic websites? [Saint Helena Island Info:Frequently Asked Questions]

If you are seeing such things on sainthelenaisland.info it can only be that some miscreant has ‘hacked’ our site. We have security measures in place to minimise this risk but nothing is 100% effective.
PLEASE contact us so that we can fix it! If the contact us page isn’t working please email john [at-symbol] saint helena island [dot] info (ignore all spaces).

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26: Can you send me stamps/postcards of St Helena?

Postcards of St Helena [Saint Helena Island Info:Frequently Asked Questions]

Sorry, no. International post is expensive and we have no budget for it. If the subject interests you, check out our Postcards of St Helena and Postage Stamps pages.

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27: Can you help me research the history of St Helena?

27: Can you help me research the history of St Helena? [Saint Helena Island Info:Frequently Asked Questions]

You can, of course, work from our content - see our Important Information page for our terms and conditions and our Link To Us page for technical information. If you need information we haven’t included by all means contact us - we may be researching the same topic. But please bear in mind that we are website designers, not archivists. For more definitive sources please see our Family And Friends page for useful contacts.

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28: Can you help me find a pen-pal on St Helena?

Family And Friends [Saint Helena Island Info:Frequently Asked Questions]

Please see our Family And Friends page for help and advice.

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29: Can you help me research my family’s history on St Helena?

Family And Friends [Saint Helena Island Info:Frequently Asked Questions]

Please see our Family And Friends page for help and advice.

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30: Can you help me find work, set up a business or set up trading links with a St Helena business?

Jobs on St Helena [Saint Helena Island Info:Frequently Asked Questions]

Please see our Jobs on St Helena page for help and advice.

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31: Can you help with permanent residence in St Helena?

Could you live here? [Saint Helena Island Info:Frequently Asked Questions]

Only with what we have written on our Could you live here? and Jobs on St Helena pages. For legal issues you should contact the Government of St Helena.

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32: Can you help me find a property to rent in St Helena?

32: Can you help me find a property to rent in St Helena? [Saint Helena Island Info:Frequently Asked Questions]

Sorry, we can’t. You could try Huxtable St Helena Ltd., St Helena Property Finder or the Tourist Office may be able to help.

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33: You don’t seem to cover schools, hospitals, police, etc.

33: You don’t seem to cover schools, hospitals, police, etc. [Saint Helena Island Info:Frequently Asked Questions]

We don’t. These are all run by the Government of St Helena.

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34: How many ‘Like’s do you have on your Facebook™ page?

34: How many ‘Like’s do you have on your Facebook™ page? [Saint Helena Island Info:Frequently Asked Questions]

Who cares! Our Facebook™ page is just a tool for communicating with our users. Whether anybody ‘Like’s it or not is irrelevant and we don’t monitor it. What we monitor is actual access to sainthelenaisland.info.
Please Note: It has been pointed out to us that people sometimes use the Comment facility on our Facebook™ page to raise issues or promote causes that are nothing to do with St Helena or Saint Helena Island Info. We have no control over this. The presence of a Comment on our Facebook™ page does not mean we approve of or support the views expressed.

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35: How many Followers do you have on your Twitter™ feed?

35: How many Followers do you have on your Twitter™ feed? [Saint Helena Island Info:Frequently Asked Questions]

Who cares! Our Twitter™ Feed is just a tool for communicating with our users. Whether anybody Follows it or not is irrelevant and we don’t monitor it. What we monitor is actual access to sainthelenaisland.info.

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36: You’ve stolen my image/other content!

Important Information [Saint Helena Island Info:Frequently Asked Questions]

We’re certain we have not. We do source some images and other content from the Internet, but only from public domain sources and we always respect copyright. If you still think we have breached your copyright or used your copyrighted writings/images without your permission please see our Important Information page.

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37: Can I advertise on your site?

No, we do not accept advertising on our site. If you wish to reach the people of St Helena we suggest you contact our local media:

Sentinel [Saint Helena Island Info:Frequently Asked Questions]

S.A.M.S. Radio 1 [Saint Helena Island Info:Frequently Asked Questions]

Independent [Saint Helena Island Info:Frequently Asked Questions]

Saint FM Community Radio [Saint Helena Island Info:Frequently Asked Questions]

Wise Monkeys Media [Saint Helena Island Info:Frequently Asked Questions]

Specialist sports coverage from
Wise Monkeys Media can be found
on Facebook™ and Twitter™.

 

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38: I love your site! Can I contribute to the running costs?

Community Pages [Saint Helena Island Info:Frequently Asked Questions]

Thanks, we appreciate the thought, but no, we can’t accept donations. If you consult our Community pages you may find an organisation that would welcome your support.

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39: Who is behind this site and what are you trying to sell me?

39: Who is behind this site and what are you trying to sell me? [Saint Helena Island Info:Frequently Asked Questions]

This site is sponsored by the moonbeamsforall.com: Moonbeams Shop • opens in a new window or tab [Saint Helena Island Info:Frequently Asked Questions]Moonbeams Shop, selling cards, gifts & souvenirs in Jamestown, St Helena. The site is edited by John Turner, who moved to St Helena with his family in 2005 and aims to stay here for the rest of his life!
We’re not selling anything on this site; we just want to provide the best source of information about our extraordinary island (please contact us to let us know how well we’re doing!).
For more, see our About This Site page.

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closinghumourimage [Saint Helena Island Info:Frequently Asked Questions]

Laugh at funny faq humour - LOL [Saint Helena Island Info:Frequently Asked Questions]


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