Contact Saint Helena Island Info
Ways to get in touch
“This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.”
Western Union Company internal memo, 1876.
We welcome feedback from our readers!
For general information about communications to and from St Helena please see our page Communications.
If you have a question, before you contact us we’d appreciate it if you could check that your question isn’t already answered on Saint Helena Island Info. Try pages Visitor Information and Frequently Asked Questions for most common queries. We tend not to respond to contacts that ask questions about subjects fully covered in our pages.
Please contact us in one of the following ways:
We get many emails per day and try to get a reply back on the day received whenever possible, even if it is only “We’ve no idea - we’ll ask around and get back to you…”
Via our Facebook™ page:
Saint Helena Island Info
We use Facebook™ primarily as a means of broadcasting information about Saint Helena Island Info. We check our page most, but not every day, so rather than sending us a Facebook™ message it would be quicker and more reliable to contact us by email.
Please Note: It has been pointed out to us that people sometimes use the Comment facility on our Facebook™ page to raise issues or promote causes that are nothing to do with St Helena or Saint Helena Island Info. We have no control over this. The presence of a Comment on our Facebook™ page does not mean we approve of or support the views expressed.
We use Twitter™ primarily as a means of broadcasting information about Saint Helena Island Info. We check our page most, but not every day, so rather than sending us a Twitter™ message it would be quicker and more reliable to contact us by email.
(9am-1pm GMT, Mon-Fri)
Phone calls to St Helena are expensive and, due to satellite lag, can be quite difficult - you speak then there’s a couple of seconds pause before you get a reply. So unless your call is really urgent, it’s better to use email.
P.O. Box 37,
Island of St Helena
South Atlantic Ocean
Does anyone use post anymore? Whatever you send will take ages to reach us and unless what you ask is really fascinating we probably won’t be able to afford the cost of replying. You would be better to use a more 21st Century means of communicating, like email. Unless you’re sending us a lawsuit, of course; but franky, why bother? Your legal system almost certainly has no jurisdiction here, so maybe best to raise whatever your problem is with us by email and we can take it from there…
Message in a bottle:
Who knows? It might work! Just make sure there are no plant seeds etc. inside, or it will be destroyed by Customs for biosecurity reasons.
Please note that communications to and from St Helena are less reliable than in most developed countries, due to telephone, Internet and power outages. If you can’t reach us by telephone please try again later. If your email goes unanswered please re-send it.
Visit us in person
We operate this site from the Moonbeams Shop in Napoleon Street, Jamestown.
Editor, John Turner
We welcome callers, so if you want to visit in person, the map (left) should help. The editor, John Turner, is normally available 9am-1pm GMT, Mon-Fri.
More about this site on our About This Site page.
We wanted ‘@SaintHelenaIslandInfo’ but that was too many letters for Twitter™!
But tell that to Yahoo!, who won’t let you create an account without giving them a phone number and then reject St Helena 5-digit phone numbers because “the number seems wrong”.
And remember, this is St Helena. What on earth could be that urgent?
Or St Helena Island, or St. Helena, it doesn’t seem to matter which
We understand that prior to Napoleon’s exile Napoleon Street was known as Cock Street. We do not know exactly when it was renamed.
Yes, St Helena telephone numbers really have only five digits!
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PLEASE NOTE: We actively encourage others to quote from this site. Please see our Link To Us page for more.
Got a question about St Helena?
We’ve already answered many common questions on our ‘Frequently Asked Questions’ page
, including: but if your question isn’t covered please contact us.
This site is provided by the Moonbeams Shop, selling cards, gifts & souvenirs in Jamestown, St Helena.