Contact Us

Ways to get in touch

This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.
Western Union Company internal memo, 1876.

We welcome feedback from our readers!

Contact Us

For general information about communications to and from St Helena please see our page Communications.

If you have a question: before you contact us please could you check that your question isn’t already answered on Saint Helena Island Info. Try pages Visitor Information, Frequently Asked Questions and Help With for most common queries. We may not to respond to questions about subjects fully covered in our pages.

Please also note that we are not part of the Government of St Helena or the Tourist Office.

Below: Contact Options • Meet us in person

Contact Options

Please contact us in one of the following ways:

Below: By Email • Via our Social Networking sites • By Post • Message in a bottle • Carrier Pigeon • Communications Note

By Email

By Email

john@sainthelenaisland.info

We get many emails per day and try to get a reply back on the day received whenever possible, even if it is only We’ve no idea - we’ll ask around and get back to you…

NB: If you need to communicate a location to us please see ‘How to communicate a location to us’.

Incidentally, we received this:

From: Bennet Russell [mailto: russellbennet3311@hotmail.com] Sent: 10 June 2018 15:34 To: john@sainthelenaisland.info Subject: My Regards
Hello I am Mr Dickson Government contractor by profession connected with formal leader, i need your assistant of transferring and investing $66.500 million this money were set aside for investment unfortunately new Government took over the set ,this money is secure where it was deposited i am in charged now i am ready to provide the money to you for partnership business if you are ready let me know for us to arrange and discuss in full details on how to move the money to you in your country for profitable joint venture I wait to hear from you. My Regards

We didn’t know this scam was still circulating! Naturally we did not respond…

Via our Social Networking sites

Social Networking sites

Facebook™: links.htm#fb

Twitter™: @SaintHelenaInfo{1}

We use Facebook™ and Twitter™ primarily as a means of broadcasting information about Saint Helena Island Info; for example to notify site updates. We check these networks most, but not every day, so rather than sending us a Facebook™ or Twitter™ message it would be quicker and more reliable to contact us by email.

Please Note: It has been pointed out to us that people sometimes use the Comment facility on our Social Networking sites to raise issues or promote causes that are nothing to do with St Helena or Saint Helena Island Info. Apart from deleting these comments when we spot them we have no control over this. The presence of a Comment does not mean we approve of or support the views expressed.

By Post

By Post

P.O. Box 37,
Jamestown,
Island of St Helena{2}
South Atlantic Ocean
STHL 1ZZ

Does anyone use post anymore? Whatever you send will take ages to reach us and unless what you ask is really fascinating we probably won’t be able to afford the cost of replying. You would be better to use a more 21st Century means of communicating, like email.

Unless you’re sending us a lawsuit, of course; but frankly, why bother? Your legal system almost certainly has no jurisdiction here, so maybe best to raise whatever your problem is with us by email and we can take it from there…

Message in a bottle

Message in a bottle

Who knows? It might work! Just make sure there are no plant seeds etc. inside, or it will be destroyed by Customs for biosecurity reasons.

Carrier Pigeon

Carrier Pigeon

If you have one that can fly 1,800Km non-stop from Africa by all means give it a go, but be aware that we have cats…

Communications Note

Please note that communications to and from St Helena are less reliable than in most developed countries, due to telephone, Internet and power outages. If your message is not answered, and it does not ask a question already fully covered on this site, please re-send it.

Please note: We previously included our home telephone number on this page, but after several telephone calls at unsocial hours saying things like Can you give me the prices of flights to St Helena? or Can you give me the number for the hospital? we decided to remove it. If you really must telephone us call St Helena Directory Enquiries on (+290) 22222{4} (08:30 - 16:00h GMT Monday to Friday) and ask for our number. Note that telephone calls to St Helena are expensive and, due to satellite lag, can be quite difficult - you speak then there’s a couple of seconds pause before you get a reply. So unless your call is really urgent it’s better to use email.

Meet us in person

Editor, John Turner
Editor, John Turner

We operate the site from the Editor’s family home in Jamestown, which is really not equipped to welcome unexpected callers, so if you want to meet in person please contact us to make an arrangement.

More about this site on our About This Site page.

Laugh at funny Contact Us humour - LOL

Footnotes:
{1} We wanted ‘@SaintHelenaIslandInfo’ but that was too many letters for Twitter™!{2} Or St Helena Island, or St. Helena, it doesn’t seem to matter which.{3} But tell that to Yahoo!, who won’t let you create an account without giving them a phone number and then reject St Helena 5-digit phone numbers because the number seems wrong.{4} Yes, St Helena telephone numbers really have only five digits{3}!

⋅ Click a marker {} here to return to the main body of the text.

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